Client Services

All client services are provided free of charge.

Shelter

Our 28-bed facility offers a warm, welcoming, and safe environment in which domestic and sexual violence survivors can rest in comfort while rebuilding their lives. The shelter is gender all-inclusive and is staffed 24/7/365 by caring and compassionate advocates. Along with bedrooms, the shelter includes communal kitchens, living rooms, a playroom, a teen room, and a fully secured and enclosed courtyard. Click here to watch a video of our shelter.

Advocacy & Case Management

Freedom House advocates support clients in developing a service plan and setting goals to promote safety, independence, health, and well-being. Advocates also link clients to community resources.

Counseling

Freedom House counselors recognize that each client’s journey is unique, and they foster empowerment and healing. Counseling services are available for survivors of all ages as well as for sexual violence survivors’ non-offending significant others. In addition to individual and family counseling, Freedom House also offers group counseling in a variety of settings.

Criminal Justice & Legal Advocacy

The criminal and civil justice systems can be intimidating and confusing. That is where Freedom House legal advocates come in. Legal advocates assist clients in obtaining orders of protection, civil no contact orders, and stalking no contact orders. They also provide emotional support through divorce, family, and criminal cases and give assistance in navigating Crime Victim’s Compensation, Victim’s Economic Security and Safety Act (VESSA), and Automated Victim Notification AVN/VINELINK.

Medical Advocacy

Abuse can happen at any time. Freedom House medical advocates are available 24 hours a day, 365 days a year. Trained staff and volunteers assist survivors as they complete an initial emergency-room visit, and advocates provide survivors with information and support throughout the process, making referrals to other health agencies as needed.

Substance-Use Support

Certified specialists provide recovery support for domestic violence clients struggling with substance use.

Psychotherapy

Abuse may lead to mental and behavioral disorders. At Freedom House, licensed therapists treat domestic violence clients who struggle with severe depression, chronic anxiety, PTSD, ADHD, and other disorders.

Medication Management

Mental health and substance-use disorders may require medication for effective treatment. Advanced practice nurses will prescribe and monitor medications for domestic violence clients. Medications and monitoring are provided at no cost.